Privacy Policy

Last updated: January 2025. Effective immediately.

Cape Code Studios ("we", "our" or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website or use our services. We comply with the Protection of Personal Information Act (POPIA) of South Africa.

1. Who We Are

Cape Code Studios is a web design and digital marketing agency based in Cape Town, South Africa. Contact: capecodestudios@gmail.com or 068 574 3206.

2. What Information We Collect

We collect information you provide directly to us, including:

• Your name, email address and phone number when you complete our contact form
• Business details and project requirements you share during consultation
• Payment information processed securely through our payment providers

We may also automatically collect basic usage data such as browser type, pages visited and time spent on pages through analytics tools (e.g. Google Analytics), if enabled.

3. How We Use Your Information

We use your personal information only for the following purposes:

• To respond to your enquiry and deliver the services you have requested
• To send you project updates, invoices and relevant communications
• To improve our website and services based on usage data
• To comply with legal obligations

We do not sell, rent or trade your personal information to any third party.

4. Lawful Basis for Processing

We process your personal information on the following grounds under POPIA: your consent when you submit a form, the performance of a contract when we deliver services to you, and our legitimate interests in running and improving our business.

5. Data Storage and Security

Your information is stored securely using industry-standard measures. Form submissions are handled via Formspree, a secure third-party service. We retain your data only for as long as necessary to fulfil the purposes described in this policy or as required by law.

6. Cookies

Our website may use cookies for analytics and performance purposes. You can disable cookies in your browser settings at any time. If you opt out of analytics cookies, some website features may not function as intended.

7. Third-Party Services

Our website may link to or use services from third parties including Google Analytics, Microsoft Clarity, Formspree and WhatsApp. These services have their own privacy policies which we encourage you to review.

8. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to or restrict certain processing of your information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at capecodestudios@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or concerns, please contact:
Cape Code Studios, Cape Town, South Africa
Email: capecodestudios@gmail.com
WhatsApp: 068 574 3206